The Smart Computers & Consulting IT team in Dickinson, North Dakota
Managed IT  ·  North Dakota

Technology you don't have to think about.

We monitor, secure, and maintain your systems around the clock, so the problems that would have taken your morning never reach you.Local engineers. Flat monthly pricing. One accountable team.

Monitoring Active · 24 / 7 / 365Local team Online · Mon–Fri 8–5 Mountain TimeWestern & central North DakotaServing North Dakota 20+ years
Who it's for

Three ways we manage IT.

Smart Computers technicians providing onsite managed IT support at a North Dakota businessOnsite · Business
Most common

Business

Full-coverage managed IT for North Dakota businesses that need their systems handled and their doors open.

  • Monitoring, patching, and help desk
  • Managed security and firewalls
  • Backup and disaster recovery
  • Strategy and roadmap planning
Managed IT for business →
Smart Computers technicians at a North Dakota school district they supportOnsite · School district
School districts

Education

Managed IT and cybersecurity built for school calendars, school budgets, and student data.

  • FERPA-aligned student data protection
  • E-Rate–aware network and firewall planning
  • Classroom technology and displays
  • Summer refresh and budget cycles
Managed IT for education →
Custom PC build and computer repair bench at Smart Computers in Dickinson, NDBench · Dickinson ND
Home & home office

Home user plans

Unlimited remote support and antivirus, so a sick computer never means a trip across town.

  • Sm@rt Anti-Virus for 1 PC
  • Anti-virus + unlimited remote support, 1 PC
  • Anti-virus + unlimited remote support, 3 PCs
  • Add additional PCs anytime
See home support plans →
Step 01
ReportCall, submit a ticket, or let our monitoring catch it first.
Step 02
We investigateA local engineer picks it up, not a queue in another time zone. We already know your setup.
Step 03
We resolveMost issues are fixed remotely, same day. If it needs hands on it, we drive out.
Step 04
You move onYou get a plain-English summary of what happened. Then you go back to your actual job.
What's included

Everything under one agreement.

Multi-vendor IT support that consolidates your hardware, software, and network contracts into a single partner with the expertise to care for all of it.

Voted Best Computer Repair in Dickinson in 2025, and Best Computer Sales & Service in 2023.

Smart Computers server rack and Voted Best computer repair awards in Dickinson, NDDickinson ND · Operations floor

Real-time network monitoring

We watch your infrastructure continuously to catch and resolve issues before they escalate into downtime.

Help desk support

Fast, friendly, knowledgeable support for you and your employees, from a technician who already knows your environment.

Cybersecurity

Advanced endpoint protection, managed firewalls, network security, real-time threat monitoring, and staff training in safe online practices.

Backup & disaster recovery

Cloud-based backups and system restoration, so your data has a way back when hardware fails or ransomware hits.

Cloud integration

Streamline operations and improve collaboration with secure cloud services, Microsoft 365 and beyond, without worrying about data loss.

IT consulting & strategy

Expert advice and a technology roadmap so your systems line up with where the business is actually going.

24/7
Monitoring & support
Mon–Fri 8–5
Live technician hours (Mountain Time)
3.5K+
Endpoints protected
20+ yrs
Years of experience
Why it matters

Stop reacting to IT problems. Start preventing them.

Downtime, cyber threats, and IT inefficiencies cost more than money. They cost trust, productivity, and growth. We don't just fix problems. We prevent them.

And when you do call, you get a person who already knows your network, not a script and a ticket number.

A local Smart Computers technician talking through an IT consultation with a clientConsultation · Dickinson ND
Proactive, not reactivePotential problems are detected and resolved before they interrupt your day. Most of our work happens before you'd have noticed anything.
Predictable monthly costFlat fee or subscription models with transparent pricing and no hidden costs, so IT stops being a surprise line item.
Built around your businessNo cookie-cutter packages. We build the plan around your goals, your growth, and your budget.
Compliance handledPCI, HIPAA, FERPA and other requirements are built into how we configure your environment, so audits aren't a fire drill.
One vendor, not nineWe consolidate multiple OEM and vendor contracts into a single point of contact with the expertise to support all of it.
A partner, not a helpdeskOur team becomes an extension of yours. We learn how your business runs, and you speak to the same people every time.
Support

Something broken? Start here.

Smart Computers technicians in the Dickinson, North Dakota showroomSupport desk · Dickinson ND
Common questions

Before you call us.

What does managed IT actually include?
Continuous network and endpoint monitoring, patching and updates, help desk support for your staff, managed firewalls and endpoint security, cloud backup and disaster recovery, and ongoing strategy work. In practice: everything that keeps your systems running, under one agreement with one phone number.
How does pricing work?
Flat fee or subscription models with transparent pricing and no hidden costs. Plans are built around your environment (users, devices, servers, and locations) rather than a fixed package. We'll scope it during the consultation and you'll know the monthly number before you commit.
How fast do you respond?
Live technicians are available Monday through Friday, 8:00 AM to 5:00 PM Mountain Time, and monitoring runs 24/7/365. Many issues are caught and resolved before anyone reports them.
Do you support rural North Dakota?
Yes. We work with businesses, school districts, and clinics across western and central North Dakota. Most issues are resolved remotely the same day; when something needs hands on it, our engineers drive out.
What security is included?
Advanced endpoint protection, managed firewall configuration, network security, and real-time threat monitoring, plus training your team in safe online practices, because most incidents start with a click. We operate on a Zero Trust posture and deploy SmartLock across managed environments.
Will I get outsourced to a call center?
Your call goes to the Smart Computers team, not a third-party call center. You'll work with experienced technicians who know your systems, and where we bring in outside specialists for specific work, Smart coordinates it and stays accountable for the result. No reading from a script, no explaining your setup from scratch every time.
What if you can't fix it remotely?
Most problems are resolved without your equipment ever leaving your desk. When something genuinely needs hands on hardware, we schedule on-site service, and managed clients get priority scheduling and special rates on in-store work.
Can you help with compliance audits?
Yes. We configure environments with PCI, HIPAA, FERPA and similar requirements in mind, so you're in a stronger position when an audit or review comes around.
Smart Computers engineer working on structured network cabling inside a server rack in Dickinson, North DakotaRack build · North Dakota
Still have a question?Ask us anything and you'll get a straight answer from an engineer, not a sales script. Call 701-483-7075 or use the form below.
Get started

Let's scope your setup.

Tell us what you're running and where it hurts. We'll walk your environment, tell you honestly what needs attention first, and quote a flat monthly number.

Real people, one building, same phone number since day one.

Smart Computers front desk and customer service counter in Dickinson, North DakotaFront desk · 26 W Villard

Book a quick intro call with our team. We'll talk through what you're running today and what you need.

Schedule a consultation
Need help right now? Call 701-483-7075.

Smart Computers & Consulting

Locally owned and operated in Dickinson, serving businesses, schools, and clinics across western and central North Dakota.
Dickinson office701-483-7075
Live supportMon–Fri, 8:00–5:00 Mountain Time
Monitoring24 / 7 / 365
The Smart Computers & Consulting IT team in Dickinson, North Dakota
Managed IT  ·  North Dakota

Technology you don't
have to think about.

We monitor, secure, and maintain your systems around the clock — so the problems that would have taken your morning never reach you. Local engineers. Flat monthly pricing. No outsourcing.

Monitoring Active · 24 / 7 / 365 Local team Online · Mon–Fri 8–5 MST Dickinson · Bismarck · Beulah / Hazen Serving North Dakota 20+ years
Who it's for

Three ways we manage IT.

Step 01
ReportCall, submit a ticket, or let our monitoring catch it first. Most days, it catches it first.
Step 02
We investigateA local engineer picks it up — not a queue in another time zone. We already know your setup.
Step 03
We resolveMost issues are fixed remotely, same day. If it needs hands on it, we drive out.
Step 04
You move onYou get a plain-English summary of what happened. Then you go back to your actual job.
What's included

Everything under one agreement.

Multi-vendor IT support that consolidates your hardware, software, and network contracts into a single partner — with the expertise to care for all of it.

Voted Best Computer Repair in Dickinson in 2025, and Best Computer Sales & Service in 2023.

Smart Computers server rack and Voted Best computer repair awards in Dickinson, NDDickinson ND · Operations floor

Real-time network monitoring

We watch your infrastructure continuously to catch and resolve issues before they escalate into downtime.

Help desk support

Fast, friendly, knowledgeable support for you and your employees — from a technician who already knows your environment.

Cybersecurity

Advanced endpoint protection, managed firewalls, network security, real-time threat monitoring, and staff training in safe online practices.

Backup & disaster recovery

Cloud-based backups, system restoration, and a documented continuity plan written before anything goes wrong.

Cloud integration

Streamline operations and improve collaboration with secure cloud services — Microsoft 365 and beyond — without worrying about data loss.

IT consulting & strategy

Expert advice and a technology roadmap so your systems line up with where the business is actually going.

24/7
Monitoring & support
Mon–Fri 8–5
Live technician hours (MST)
100%
Local ND team · no outsourcing
## min
Average first response
Why it matters

Stop reacting to IT problems.
Start preventing them.

Downtime, cyber threats, and IT inefficiencies cost more than money — they cost trust, productivity, and growth. We don't just fix problems. We prevent them.

And when you do call, you get a person who already knows your network — not a script and a ticket number.

A local Smart Computers technician talking through an IT consultation with a clientConsultation · Dickinson ND
Proactive, not reactivePotential problems are detected and resolved before they interrupt your day. Most of our work happens before you'd have noticed anything.
Predictable monthly costFlat fee or subscription models with transparent pricing and no hidden costs — so IT stops being a surprise line item.
Built around your businessNo cookie-cutter packages. We build the plan around your goals, your growth, and your budget.
Compliance handledPCI, HIPAA, FERPA and other requirements are built into how we configure and document your environment — so audits aren't a fire drill.
One vendor, not nineWe consolidate multiple OEM and vendor contracts into a single point of contact with the expertise to support all of it.
A partner, not a helpdeskOur team becomes an extension of yours. We learn how your business runs, and you speak to the same people every time.
Common questions

Before you call us.

What does managed IT actually include?
Continuous network and endpoint monitoring, patching and updates, help desk support for your staff, managed firewalls and endpoint security, cloud backup with a documented recovery plan, and ongoing strategy work. In practice: everything that keeps your systems running, under one agreement with one phone number.
How does pricing work?
Flat fee or subscription models with transparent pricing and no hidden costs. Plans are built around your environment — number of users, devices, servers, and locations — rather than a fixed package. We'll scope it during the consultation and you'll know the monthly number before you commit.
How fast do you respond?
Live technicians are available Monday through Friday, 8:00 AM to 5:00 PM MST, and monitoring runs 24/7/365 — many issues are caught and resolved before anyone reports them. Average first response is ## minutes.
Do you support rural North Dakota?
Yes. We work with businesses, school districts, and clinics across western and central North Dakota, with offices in Dickinson, Bismarck, and Beulah/Hazen. Most issues are resolved remotely the same day; when something needs hands on it, our engineers drive out.
What security is included?
Advanced endpoint protection, managed firewall configuration, network security, and real-time threat monitoring — plus training your team in safe online practices, because most incidents start with a click. We operate on a Zero Trust posture and deploy ThreatLocker across managed environments.
Will I get outsourced to a call center?
No. You get local, direct access to experienced technicians — the same people who set up your systems. No offshore queue, no reading from a script, no explaining your setup from scratch every time.
What if you can't fix it remotely?
Most problems are resolved without your equipment ever leaving your desk. When something genuinely needs hands on hardware, we schedule on-site service — and managed clients get priority scheduling and special rates on in-store work.
Can you help with compliance audits?
Yes. We configure and document environments against PCI, HIPAA, FERPA and similar requirements, and provide regular reporting on system status so you have evidence ready when an audit or review comes around.
Smart Computers engineer working on structured network cabling inside a server rack in Dickinson, North DakotaRack build · North Dakota
Still have a question?Ask us anything — you'll get a straight answer from an engineer, not a sales script. Call 701-483-7075 or use the form below.
◈ Confirm the response-time number and I'll drop it into the stat band and FAQ
Get started

Let's scope your setup.

Tell us what you're running and where it hurts. We'll walk your environment, tell you honestly what needs attention first, and quote a flat monthly number.

Real people, one building, same phone number since day one.

Smart Computers front desk and customer service counter in Dickinson, North DakotaFront desk · 26 W Villard
Messages go to our support queue. Need help right now? Call 701-483-7075.

Smart Computers & Consulting

Locally owned and operated in western North Dakota, with technicians covering Dickinson, Bismarck, and Beulah/Hazen.
AddressP.O. Box 1098, 26 W Villard
Dickinson, ND 58602
Dickinson office701-483-7075
Bismarck701-751-0854
Beulah / Hazen701-873-9975
Live supportMon–Fri, 8:00–5:00 MST
Monitoring24 / 7 / 365