The age-old debate between outsourcing and in-house teams rages on, but when it comes to IT, the answer is crystal clear. Unlike other roles, where finding and keeping talent internally is feasible, the rapidly evolving IT landscape demands a different perspective.

Navigating the IT Talent Crunch

The struggle to recruit and retain skilled employees is familiar across industries, yet the IT job market adds its own unique twist. The persistent chasm between demand and supply remains a challenge, underscored by alarming figures:

3.5 million global cybersecurity jobs are expected to remain vacant in 2023 – enough to fill 50 NFL stadiums.

The unemployment rate for experienced cybersecurity positions hovers at 0% and shows no signs of change.

A substantial 13% of cyber leaders admit to lacking the personnel and skills necessary for critical roles.

This conundrum results in overworked teams, mounting stress, burnout, and ultimately, higher turnover rates, which are accompanied by the financial burden of recruitment.

Untangling the Understaffed IT Dilemma

This vicious cycle, coupled with the escalating menace of cybersecurity threats, amplifies the challenge. The question is, how do you break free?

The Scope of Outsourced IT Services

Even for businesses staunchly in favor of internal teams, certain crucial tasks often fall by the wayside. Enter outsourcing – a solution that can ease the load on your internal team, increase their job satisfaction, and mitigate the risks of high turnover.

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Key tasks ideally suited for outsourcing include:

• ‍Helpdesk support
• Networking and infrastructure
• Cybersecurity
• Disaster recovery
• Automation
• Reporting
• Software and licensing
• Desktop management for remote work
• One-off IT projects

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5 Benefits of Teaming up with an MSP in 2023

Beyond the balancing act of workloads, Managed Services Providers (MSPs) offer a wealth of advantages:

1. Bridging Skill Gaps: An MSP is a potent solution for addressing specialized needs such as cybersecurity, where in-house expertise might be lacking.
2. Tapping into Expertise: Unlike internal IT teams, an established MSP is privy to proven solutions that have worked effectively for similar organizations.
3. Cost-Efficiency: Managed IT services can lead to substantial savings. A study by CompTIA found that 46% of users had slashed their annual IT costs by over 25%.
4. Scalability: An MSP provides an agile response to market fluctuations, without the challenges of recruitment or downsizing.
5. Risk Mitigation: With proactive MSP support, you can significantly reduce disruptions, and the associated downtime costs.

The Price of Downtime

Even for small businesses, downtime can exact a hefty cost. It can range between $137 and $427 per minute. In the context of a cybersecurity incident, the stakes skyrocket. On average, a cyberattack costs a small business a staggering $2.2 million.

Maximizing ROI through Managed IT, Managed Print, and Managed Voice

These services offer unparalleled value. Opt for a provider offering a comprehensive suite, ensuring seamless integration and top-tier support. No matter the service, the end goal is streamlined efficiency.

Embrace the Smart Choice

Elevate productivity, reduce risks, and ensure seamless operations. Choose Smart Computers and Consulting for an IT future that's secure, efficient, and forward-looking.

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